Google Documents allows you to easily create a custom form with a variety of field types. The form submissions are then posted into a spreadsheet for easy export and analysis. An example of such a form can be found on our Contact Us page.
If you answer the questions below (created as a form in Google Documents), you can then review your answers on the results page or view them by clicking the link on the confirmation screen. It's instant!
To achieve a similar result outside the Google Apps world would require a significant investment in software + hosting and/or development. With Google Apps, its a snap.